How Japan’s youngest CEO transformed Hello Kitty

Hello Kitty, arguably Japan’s best loved creation, is celebrating her 50th anniversary.

But all has not always been well at Sanrio, the Japanese company behind the character. The business has been on a spectacular journey of financial peaks and valleys.

Hello Kitty has been ranked the second-highest grossing media franchise in the world behind Pokémon, and ahead of the likes of Mickey Mouse and Star Wars.

Then, in 2020, Tomokuni Tsuji inherited the role as Sanrio’s boss.

He is the grandson of the firm’s founder, Shintaro Tsuji, and was just 31 at the time, making him the youngest chief executive of a listed Japanese company.

His grandfather then became Sanrio’s chairman.

Under the younger Mr Tsuji’s leadership, Sanrio changed its marketing strategy of its stable of other characters.

“It is not about lowering Hello Kitty’s popularity but it is about boosting others’ recognition,” he says.

This resulted in Hello Kitty losing the position of Sanrio’s most popular character.

According to a poll of customers, that spot is now held by Cinnamoroll – a blue-eyed white puppy with pink cheeks, long ears and a tail that looks like a Cinnamon roll.

Sanrio is also no longer just about cute characters.

If Hello Kitty is Japan’s ambassador of cute, then angry red panda Aggressive Retsuko – or Aggretsuko – channels the frustrations of an ordinary working woman.

The character, which is popular among Gen Zers, first appeared in a cartoon series on Japan’s TBS Television before it became a global hit on Netflix.

Another unconventional character is Gudetama, or “lazy egg”, who is living with depression and fires out cold one-liners that reflect dark realities of life.

SOURCE BBC NEWS